Concerns of abuse or neglect
Concerned for an adult
Many people in Surrey live safely, free from abuse and are able to protect themselves from further risk. However, some people have care and support needs that make it difficult for them to protect themselves from abuse and neglect. In these circumstances they may need help and support to keep themselves safe.
This will include people with disabilities, long-term conditions or those who are frail and need extra support to live independently. Other people at risk of abuse are those with mental health issues, who are homeless, experiencing memory loss, or misuse substances. It also includes people who look after someone else, when the care they provide is unpaid. Safeguarding adults is about protecting those at risk of harm from suffering abuse or neglect.
If you are at risk of abuse or neglect, or you suspect someone else is, please report it now.
Emergencies
Dial 999 for the police
Concerns for an adult
- Online: Make a safeguarding referral
- Telephone: 0300 200 1005
- Textphone (via Text Relay): 18001 0300 200 1005
- SMS: 07527 182 861 (for the deaf or hard of hearing)
- Video Relay Service (VRS): Sign Language Video Relay Service
For emergency situations outside our standard lines hours:
- Telephone: 01483 517 898 (If this number is not working, please use the email address below)
- Email: edt.ssd@surreycc.gov.uk
- Textphone (via Relay UK): 18001 01483 517898
- Text (SMS): 07800000388 (for the deaf or hard of hearing)
When leaving a message (by phone or email), please include your name, contact number, and whether your concern is about a child or an adult.
Concerns of domestic abuse
- Telephone: 01483 776 822 (available 9am to 9pm, 7 days a week)
- Out of hours Telephone: 01483 517 898
- Textphone (via Text Relay): 18001 0300 200 1005
- SMS: 07527 182 861 (for the deaf or hard of hearing)
- Video Relay Service (VRS): Sign Language Video Relay Service