Careline Guildford

Careline is a 24-hour emergency call system, helping people live independently in their own home.

Anyone living in Guildford can apply to use the service.

Careline customers include:

• older people
• people with physical or learning disabilities
• people at risk of falling
• people worried about bogus callers
• people coming out of hospital
• people at risk of domestic violence

The alarm unit can easily be installed in a person's home and comes with a wearable pendant.

Pressing the pendant activates the alarm, which automatically calls a care centre.

The caller can then speak through a loudspeaker to a specially trained operator, who will respond to their needs and organise appropriate assistance. Care centres are staffed 24 hours a day, seven days a week.