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  • If you prefer to get support from outside the family or your family network there are a range of different organisations and charities offering bereavement information both online and in print. These include: Cruse Bereavement Care Marie Curie Macmillan Cancer Support The Loss Foundation Age UK Surrey If you like to interact with others online there are several online communities that you can go to which are completely confidential and safe. You may have to set up a username and password. Many charities have these, including Marie Curie . You may like to talk to someone but don't want to leave your home, so there are also several telephone support lines and web chats that you can use. These include Marie Curie , Samaritans , and Cruse Bereavement Care . The Brigitte Trust run free structured 8-week bereavement programmes with a professional facilitator for anyone…

  • Cooking meals or getting to the supermarket If you find it hard to cook for yourself or you're having trouble going shopping, you could try: supermarket home delivery service meals on wheels deliveries from your district or borough council lunch clubs at a local day centre find a home care agency to cook your meals using community transport to go to the shops The links above will take you to services on this website. You can also try search terms like 'lunch clubs' along with your postcode or town in the search box on this website. Eating well Healthy Surrey also has advice on eating well.…

  • If you are struggling to get on or off the toilet you may benefit from equipment like a raised toilet seat. Take a look through our equipment and technology that can help you pages. Aids like this may be purchased directly from a range of different companies. Search ‘ equipment ’ to find a list of organisations that could help. Continence There are number of continence services in Surrey that can help you deal with bladder or bowel problems. Search ‘ continence ’ in the search box on the home page of this site along with your postcode to find a list of organisations relevant to you. Accessing your toilet If you are struggling to access your bathroom or toilet an adaptation to your home may help. Surrey’s Adult Social Care web pages provide more information on adaptations and how a home improvement agency could help.…

  • personal-relationships There are many activities, day centres and groups available across Surrey: Day centres often run activities and lunch clubs, and some can provide a mini-bus to pick you up and take you home again. Contact your local borough or district council or search ‘ Day centres… ‘ community transport ’ to find a list of organisations that could help Looking after someone When you look after someone who needs a lot of support, there may be times when you need help too. You can check if you qualify from support from the council by completing our carer's assessment . Our looking after yourself page provides local information and advice, how to access support groups, what the first steps to accessing support are, information on dementia carer's support as well as how to access digital tools and resources. More information can also be obtained from Action for Carers…

  • home so that you can learn at your own pace and with your own computer. Phone: 01372 732 456 If you prefer, you can join the IT Club which runs on the last Tuesday of every month. The Old Town Hall, The Parade, Epsom Phone: 01372 732 456 The club meets between 2pm and 4pm. Call to make a booking. Guildford Age UK Surrey offer tech support by appointment. Bring your own laptop, iPad, tablet or mobile phone. Dray Court, Madrid Road, Guildford Telephone: 01483 503 414 Email: enquiries@ageuksurrey.org.uk Website: Tech Support from Age UK Open Monday to Friday 10am… offers this service see How to get help from a digital buddy . Telephone and online courses Find courses to do online or get IT support over the telephone. Online computer courses AbilityNet Telephone Freephone helpline 0800 269545 or email enquiries@abilitynet.org.uk AbilityNet has a network…

  • Connect to Support Surrey, your local directory for care and support services. Whether you're a resident or a professional looking, this guide will help you navigate and make the most from the site. Connect to Support Surrey has a range of care and support services in Surrey, including: community groups and activities help at home services such as, cleaning, meals, shopping regulated care providers for personal care needs transport options , food banks , and more Connect to Support Surrey also has information pages with useful content on various topics, from staying independent to end-of-life care .…

  • to and from hospital appointments, and with transport costs if you’re on a low income. Help with travel costs can include hospital transport. Hospital travel scheme If you're referred to hospital or other NHS premises for specialist NHS treatment or diagnostic tests by: a doctor dentist… travel costs. See Healthcare Travel Costs Scheme HTCS) . NHS low income support scheme If you can't get help through HTCS, the NHS Low Income Scheme could help. Ask for form HC1 from your local hospital. If a doctor confirms that the person you look after needs someone to travel with them, you can claim your travel costs under this scheme. Community transport schemes Vehicle road tax exemption and reduction If you’re disabled or have a serious long-term condition, you may be exempt from vehicle excise duty (sometimes known as road tax or car tax). It’s worth noting that mobility scooters…

  • your-safe-and-well-visit The best way to keep safe from fire is to understand common fire hazards and reduce the risk from them in your home. Using a home fire safety checker is a great first step to fire safety in the home, and Surrey Fire & Rescue Service offer a FREE safe and well visit… and next of kin emergency contact details One Stop Surrey Referral form One Stop ensures that adults are receiving the right care and help that they need from a range of different partnership agencies Safe and Well visit Visit : www.surreycc.gov.uk/safeandwell If the home fire safety… Fit at least one smoke alarm on every level of your home. Use heat alarms instead in rooms where there is likely to be steam or excessive dust e.g. kitchen, garage or bathroom. Alarms should ideally be installed in the centre of a ceiling or at least 300mm away from a wall, light fitting…

  • for how and where they wish to be cared for now, in the future, and also in their final days. These may be different places including home, residential or nursing home, hospital, or hospice. It’s important to bear in mind what is important to one person may not be important to another and the person… into hospital. Action for Carers in Surrey have designed a helpful carer emergency planning form (PDF) to be used alongside Surrey’s carer emergency card. Things to think about Consider arranging a backup person to provide care if you cannot. Do you have a family member or friend who would be willing… for. Leave it in a prominent place in their home so it can be easily seen, or leave a ‘ message in the bottle ’. You can also give this information to the backup carer and key professionals involved in the person’s care. For all you need to consider look at your emergency plan . If you are not able to care…